InstructorNehal Shah
TypeOnline Course
DateNov 9, 2020
Student Enrolled5
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With a fundamental understanding of each design discipline, and how these come together – we can begin blueprinting our Experiencescapes and coordinating design units

Who is it for?

Whether you’re new to UX, an existing CX professional or even if you’re leading multi-disciplined teams within your organisation – this course was created to give you the know-how to make better-informed decisions, create experiences within a larger enterprise ecosystem, and to work within various design disciplines, knowing exactly when to pull expertise in from each discipline to deliver on your users expectations.

Study Format

  • Online, self-paced, self-study e-learning course to provide optimum flexibility to study and develop in your own time
  • Can be completed in as little as 3 days
  • Upon completion of the course, purchase and complete the online APMG exam
  • Receive a digital completion badge from APMG International for every module completed as well as on passing the exam
  • Become a member of Common Ground; a global community of Experience Design practitioners

Key things you will learn:

  • Foundation of a human-centred design process
  • Understanding of XD as a niche design discipline
  • Practice of process, techniques & artefacts of creating & deploying Experiencescapes
  • Practical understanding of where & how UX, CX, SD & DT come together
  • Enhanced skills in cross-disciplinary design methods & techniques

How to pay

You can directly online here via PayPal, or if you would like to do an electronic funds transfer, kindly email to confirm your details and send you our banking details.

Course Structure

Section 1Essentials
Lecture 1Experience -> Memories -> Future Action
Lecture 2Why Memories Matter: Part 1 – The Memory of Experiences
Lecture 3Why Memories Matter: Part 2 – Prioritizing Moments, Memories & Experiences
Lecture 4Why Memories Matter: Part 3 – Memory Shaping, Choices & Decision-making
Section 2Methods
Lecture 5Navigating the experience journey (Recap)
Lecture 6Carbon 6 & the Networked Process (Recap)
Lecture 7The Experience Inception – (Intro to process & fundamental concepts)
Lecture 8Touchpoint Blueprinting (Method, Techniques, Artefacts)
Lecture 9Demonstrating Experience (Method, Techniques, Artefacts)
Lecture 10Cross-Functional Roadmapping (Method, Techniques, Artefacts)
Section 3Toolbox